Important Shipping Information
Shipping Update: Important Information for Our Customers
We want to keep you informed about some temporary changes to our shipping services. Due to the ongoing Canada Post strike, we have adjusted our shipping options to ensure your orders are delivered as smoothly and efficiently as possible. These changes will remain in effect until January 2025 or until the Canada Post strike concludes, whichever is later.
What You Need to Know
1. Alternate Shipping Providers
To avoid delays, we are partnering with alternate shipping providers during this period. These carriers have been carefully chosen to provide reliable and timely delivery.
2. Shipping Times
While we aim to maintain our standard delivery times, some delays may still occur due to increased demand on alternate carriers. We appreciate your patience and understanding as we work to get your orders to you promptly.
3. Shipping Costs
Shipping rates may vary slightly depending on the carrier and destination. Any changes to shipping fees will be transparently displayed at checkout.
4. Tracking Information
You will continue to receive tracking details for your order, allowing you to monitor its progress from our warehouse to your doorstep.
How You Can Help
To ensure smooth delivery:
- Order Early: Placing your orders sooner than usual will help you avoid potential delays.
- Double-Check Your Address: Verify your shipping details during checkout to prevent issues.
We are committed to providing you with excellent service despite these challenges. If you have any questions or concerns about your order or shipping options, please don’t hesitate to reach out to us at [insert contact info].
Thank you for your continued support and understanding during this time.